Shift4 - Customer Quotes

What our customers are saying...

Don't simply take our word that we provide the best-of-breed products and services, here are actual quotes from our customers that appear throughout this site:

Fast -- The real time capabilities of Shift4 are great and invaluable. I can sit at my desk, watch, and touch every credit card transaction within our entire store chain within seconds of the time of the credit card transaction.

Flexible -- Centralized control of our credit cards for the entire chain is a huge benefit. The stores are required to only take credit cards at transaction time and they did not have to get involved with the settlement process. We do that centrally.

Reliable -- Shift4's uptime has been fabulous; time is money. The system is very organized, user friendly, and maintains an incredible amount of data, which is right at my finger tips.

Secure -- With all the new security requirements by all the card companies, it is very assuring that Shift4 has taken the lead in credit card security and has been proactive in coming up with solutions such as Tokenization. All the Fraud Sentry security features and alerts are a tremendous asset and comfort for the merchant to know that all of our credit card transactions are protected and monitored continuously for fraudulent acts.

- Kyle Baker, Chief Financial Officer, Twin Liquors

Our partnership with Shift4 is an exciting opportunity. Because we are now fully integrated with Shift4's DOLLARS ON THE NET software, we have the ability to integrate with their expansive list of POS/PMS systems for gift card processing.

- Dan Battista, Vice President of Sales for ProfitPoint, Inc.

Retail Pro has a long history of successfully serving its customers and reseller partners. Expanding our relationship with Shift4 offers our customers access to Shift4's latest gateway technology and the many benefits their DOLLARS ON THE NET product provides. We're excited about this partnership and how it compliments our overall payment strategy.

- Mike Bishop, Director of Business Development, Retail Pro

The Tour's decision to move to Shift4's hosted payment processing solution was based on one strategy: move as much technology out of the retail operation and let the retail staff focus on the customer.

- Steve Evans, VP of Information Systems, PGA TOUR

Shift4 allows us to extend our commitment of security to our customers' sensitive payment card data. Shift4 protects this data by capturing it "before" it gets into our systems, yet allows us the ability to continue doing business as we have for many years. At the Ambassador Bridge, Legacy is a very important word. Using Shift4 to protect cardholder data will protect our legacy and our brand for years to come.

- Peter Farah, Chief Financial Officer for the Detroit International Bridge Company

I want to state for the record that the support/performance I have received from Shift4 has been STELLAR! I would recommend their solution to anyone.

- Farmers Daughters Hotels

We are very excited to partner with Shift4 as they continue to deliver innovative solutions to the payment processing industry. As we implement the Shift4/AutoClerk integration in the field, I am very pleased to report that it improves both data security and system performance.

- Gary Gibb, President, AutoClerk Inc.

Shift4 and the Micros 8700 have provided a proven, robust and flexible platform for fast friendly payment acceptance at the QSR checkout.

- Michael Hackney, Vice President and General Manager of Ingenico

I would sell DOLLARS ON THE NET in a minute, it is an excellent High Speed Solution.

- George Hipp, Senior Retail Consultant, Retail Technology Experts

If a store calls up and somebody just processed an errant transaction, I can get on the Internet and look at it right away, clone it and reverse it. I don't know any other system like this that is instantaneous to where you didn't have to wait to the next day to deal with a problem.

- Kyle Baker, Chief Financial Officer, Twin Liquor

You have the greatest customer support group. They took the time to resolve my issues and always called me back to ensure everything was still working.

- Dave Johnson, Complete Data Systems

Thanks to Shift4's tokenization technology, we are able to assure our hospitality clients that their guests' critical credit card information is maintained with absolute maximum security.

- Wayne Johnson, CEO, Execu/Tech Systems, Inc.

As we continue to deliver seamless systems to lower our customers' total cost of ownership, Shift4's DOLLARS ON THE NET gateway provides the most comprehensive payment processing solution available in the automated parking system industry.

- Derek Kiley, President, WPS North America, Inc.

As one of the most recognizable and respected brand names, it was time for SBE to protect itself. Relying on PCI Compliance was not enough; we wanted "Real Security." With Shift4's data security technology in place, it will significantly lower the risk of a data security breach.

- Steve Labrie VP of Information Systems, SBE

The process was so seamless that merchants weren't aware of the change happening. One day transactions were taking 15 seconds and the next day they were taking 3 seconds.

- Lori Laughlin, Vice President Product Development, Elavon

We see tremendous benefits in terms of security. Equally important are features that Shift4 offers to improve management efficiency.

- Steve Lipkin, North American Sales and Marketing, Khamu Solutions LLC

Partnering with Shift4 gives our customers a robust, end-to-end solution that processes transactions quickly and reliably at the lowest possible cost. In addition, Shift4's innovative Tokenization technology makes it easier to protect cardholder data and become compliant faster with the highest level of security while not losing any of the reporting or audit trail that our customers demand.

- Juan Llaca, President and CEO, ONETECH

Credit card regulations are evolving so quickly and we rely on Shift4 to help keep us abreast of these changes and how they affect us and our merchants.

- Beverly McCabe, CEO, INNfinity Hospitality Systems

Ambiron is proud to work with Shift4 as they raise the industry bar for data security. Shift4 recognizes the responsibility inherent in handling sensitive customer data, and we are pleased to be able to help them continue to set the very highest security standards.

- Robert McCullen, Managing Partner at Ambiron

We are extremely pleased by the additional transaction speed and control provided by DOLLARS ON THE NET. What's truly amazing though is that we experienced this marked improvement without needing to purchase or dedicate any additional hardware.

- Steve Neamtu, Manager, Information Technology, Niagara Parks

My experience with Shift4 can be described as a perfect partner for the perfect solution. DOLLARS ON THE NET is a powerful tool that helps La Perla audit all transactions centrally for all our remote locations, the authorization time is amazing, and having a secure, PCI compliant gateway was an important part of why we chose Shift4.

- Burak Sardag, IT Director for La Perla North America

DOLLARS ON THE NET is a crucial part of the POS for NetSuite solution. The use of a leading payment gateway establishes the POS for NetSuite solution as a serious POS transaction system.

- Jeff Schneider, Principal and CEO, OnSite

The partnership with Shift4 will allow us to have a strong, feature-rich enterprise-class processing solution, which is ideal for companies that require PCI compliance. By integrating Shift4's payment gateway with Tokenization technology, we are able to remove many of the barriers of connectivity, compliance and credit card data security issues that are so prevalent in our industry today.

- Roger Sholanki, President and CEO, Book4Time Inc.

DOLLARS ON THE NET has been a huge plus for us in sales and I would recommend it to any retail business.

- Jeremy Smith, Old Town Canoe

Shift4's DOLLARS ON THE NET real-time payment gateway ensures that retailers have access to the fastest, most secure authorizations and settlements. With the recently announced expansion of our partnership activities through the JDA Alliance Connection program, our alliance with Shift4 further illustrates our commitment to address increased demand for JDA solutions while leveraging innovative and best-practice solutions within our network for the benefit of our mutual customers. We are pleased to be partnering with one of the industry's leading enterprise payment solution providers to offer retailers the most advanced and cost-effective payment processing functionality.

- Jeffrey Varon, Vice President of Global Alliances, JDA

Being able to pick-up the phone and get something done without falling into a queue is important to me. To have a live representative respond as quickly as they do is very important.

- Kyle Baker, Chief Financial Officer, Twin Liquors

In evaluating transactional solutions on behalf of our franchisees, we considered cost, ease of installation and functionality. We believe we found all three with Shift4.

- Christopher Yellen, Vice President, Property Systems, Choice Hotels

Unlike challenging conversions of the past, the ease of this conversion with Shift4 was remarkable. Furthermore, the power of DOLLARS ON THE NET has already bolstered our franchise brands and profitability.

- Christopher Yellen, Vice President, Property Systems, Choice Hotels

From a corporate standpoint, it allows for monitoring of all the 25 Tournament Players Clubs facilities. I can see them in a snapshot so it makes it easier for me to keep an eye on them.

- Lynn Zuber, Controller, Financial Operations for the Tournament Players Clubs

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