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Management Tools

Day-to-Day Gift Card Program Management

One of the unique advantages of working with Shift4 is our focus on transaction management and reporting. IT'S YOUR CARD allows you to follow the entire transactional history of your card inventory and generate a variety of reports needed to prepare accounting statements.

Using IT'S YOUR CARD, you can see exactly which gift cards have been redeemed, the outstanding balance on all cards and what incremental sales you’ve gained as a result of gift card sales. From a liability standpoint, you can monitor deferred revenue and forecast breakage and dormancy fees. The system also provides information for tracking and reconciling cross-store or multi-location activities.

Gift Card Sales Report
  • Displays gift card sales by day, week, month and custom date range.
  • Analyze and track when and where gift cards are sold.
Gift Card Transactional History
  • Maintains the electronic history for the life of a card (issuance, activation & redemptions).
  • Help resolve customer disputes and balance inquiries; clerk can provide a record of when and where the card was used.
Organizational Reports / Multi-Merchant Settlement
  • Analyze where cards are sold and redeemed and settle cross-merchant/store activities.
  • View gift card transaction history by Merchant ID.
Card Inventory Report
  • Shows all cards in your inventory, including active, deactivated and unused cards.
Dormancy Fee Report
  • Allows accounting to book part of a dormant card’s value as income.
  • Displays which cards are dormant and their associated fees for finance.
Deferred Income Report
  • Provides analysis of outstanding liabilities for a given time period; displays outstanding liabilities for finance.
Exportable Reports
  • Allows you to send gift card data to other systems.
  • CSV or tab delimited reports can be easily exported to Excel and accounting systems.
Order Fulfillment Report
  • Issues a fulfillment record when a customer places a gift card order through your website.



Gift Card

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